Shipping policy

Processing Time 

Orders are typically processed within 2-5 business days after payment is received. 

Shipping 

Orders are shipped to the address provided at checkout. Delivery times vary depending on location and carrier services. 

Delivery Times 

Estimated delivery times are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other factors outside of our control. 

Incorrect Shipping Information 

Please verify your shipping address before placing your order. Sanmel Ritual LLC is not responsible for packages shipped to an incorrect address provided by customer. 

Lost, Delayed, or Stolen Packages 

Once and order has been shipped, Sanmel Ritual LLC is not responsible for delays, lost packages, or stolen packages caused by the shipping carrier. 

Damaged Orders 

If your order arrives damaged, please contact us within 7 days of delivery at hello@sanmelritual.com and include photos of the damaged item and packaging. 

Contact 

For any shipping questions, please contact us at: hello@sanmelritual.com